This is one of the most professional and helpful companies I've ever done business with. They respond quickly with answers to questions and my orders always arrive before expected. I've orders from them 4 times and have seen absolute consistency in their product and service. Not to mention the health value of their product. These guys exemplify what a small business (any business for that matter) should be. Wish they would do bowls for my bird perch!
I emailed Basis Pet inquiring about an item that was out of stock, and they emailed me back the very next morning letting me know when they expected the items to be back in stock, and also letting me know that they would notify me when it was back in stock. Which they did! The quality of their products is great, and they really care about and appreciate their customers.
-Michael from blah blah
Mike has put a lot of thought into making his products high quality and attractive. I could tell this by his website alone, but it was in talking with him afterwards that the amount of thought he has put into his product line is impressive. It has been an honor to conduct business with an individual with the concern for animal welfare and the willingness to put forth effort to his cause such as Mike.
-Max from blah
I have purchased several large and medium stainless steel bowls for my GSD. I will never buy anything else. They are excellent quality. And I just purchased the dog food stands in white. They are sturdy and easy to put together. Love that these products are made in the USA and non-toxic. My GSD is my baby and I am always looking for the best products for her. Basis is at the top of that list.
D from blah blah
I had several questions before I purchased my bowls, and Mike answered everything by email same day. I loved the bowls once they arrived, and they are even better than I expected. I would highly recommend this company.
Pamela from blah